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New tool for case planning best practice.
QCOSS (Queensland Council of Social Service) has recently produced a Planned Support Guide:an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you.
The guide assists in the development of a shared understanding of good case management practice across the community services sector. Increasing the use of proven case management practice ensures better outcomes for clients.
PeakCare Quarterly Report
PeakCare representatives recently met with the Department of Communities Deputy Director-General Child Safety, Youth and Families Brad Swan to report on our recent activities.
Click here to view highlights from our October report
Child Protection Inclusion Network Forum
Our quarterly forum will include a consultation with representatives of the Department of Communities (Child Safety Services) for discussions on relevant topics.
Living and working in rural and remote communities
Managing tensions in professional statutory practice: Living and working in rural and remote communities
Researchers are looking for professionals with statutory responsibilities who currently work or who have worked, in rural and remote communities in Queensland, to fill in an online survey about managing tensions in professional statutory work while living and working in rural and remote communities.
Click here for survey
Survey respondents can enter the draw to win a $100 gift card.
The research team is made up of:
• Griffith University Professor Lesley Chenoweth and Dr Donna McAuliffe, School of Human Services and Social Work; Associate Professor Barrie O’Connor and Dr Paula Jervis-Tracey, School of Education and Professional Studies, and
• Charles Darwin University Professor Daniela Stehlik, School of Social and Policy Research.
The project is funded by an Australian Research Council Discovery Projects grant.This study explores the management of tensions in work-life balances for professionals not only having statutory responsibilities in health, education, human and police services, but also living in the rural and remote communities they serve. It aims to generate new knowledge about: how professionals and their local communities can forge productive links to enhance collaboration and service delivery; and factors contributing to professionals’ training, recruitment and retention in such communities.
For further information or assistance in completing the survey, please contact: Natalie Clements, Senior Research Assistant, Griffith University, 07 3382 1134, contact/A.Pyrzragf+tevssvgu.rqh+nh
Help accessing interpreters
The Department of Communities website has a dedicated page to assist NGOs who may require access to interpreters in the delivery of client services across the Human Services system.
In 2008 Premier Bligh made a state government commitment for all agencies to ensure their funded NGO sector has free access to Interpreters. Health is currently trialling a broader strategy to meet their commitment to provide access to interpreters.
The intention of the page is to provide support to NGOs who are funded under the (former) Department of Communities (inclusive of MAQ and Homelessness), Child Safety, Social Housing and Disability Services (inclusive of Home & Community Care and Mental Health).
As a newly established process there is potential for the information contained to be updated and enhanced.
Click here to visit the page